Description
TechFlow Inc. is hiring a Help Desk Specialist to provide first- and second-tier technical support for end users on a critical Department of Defense program. The role diagnoses and resolves PC, server, mainframe, LAN, hardware, and software issues; manages tickets; coordinates with network, systems engineering, applications development, cybersecurity, and government stakeholders; and supports evaluation and testing of end-user technology. It is a hybrid role requiring attendance at in-person meetings in the Northern Virginia/Washington, DC metropolitan area, with annual compensation of $45,000–$50,000.
