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Help Desk Specialist - Freelance at Everience

Department: User support functionsSeniority in posting: senior

Language

Compensation

€140 – €170/day

Setup
On-site
Location
Milan, Lombardy
Type
Part-time, Other
Level
mid
Posted

Description

Everience is seeking a Help Desk Specialist – Middle for a client in the insurance sector operating from Milan. The role provides technical support to company users, including management-level profiles, handling Windows and Workplace-related issues, troubleshooting hardware and software problems, managing support tickets, escalating complex issues, and communicating with users and stakeholders in English. The position is freelance collaboration under a VAT number, based on-site in the Milan Crocetta / Porta Romana area, requiring four days out of five, with an expected daily rate of €140–€170.

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