Description
Acusensus is hiring a Help Desk professional to support its 24/7 road safety enforcement operations in the United States. The role involves frontline technical support for remote camera, trailer, and vehicle-based systems, monitoring alarms and system performance, troubleshooting issues, documenting escalations, and helping onboard new team members. The position requires at least 3 years of help desk or technical support experience, rotating shift availability, and eligibility to work in the United States; desirable experience includes Linux, AWS, and hardware-connected systems.
