Description
AudioCodes is hiring a hands-on, service-oriented Help Desk Technician to provide first-line IT support across the organization. The role involves resolving hardware, software, and system issues; supporting laptops, workstations, peripherals, and office equipment; managing Active Directory accounts and permissions; supporting Microsoft Office 365; installing and repairing hardware; documenting solutions; and delivering customer-focused service. Candidates need two years of experience as a Help Desk or IT Support Technician in a global company, along with knowledge of Active Directory, Office 365, workstation hardware, antivirus solutions, communication skills, and English. PC Technician and Microsoft certifications are preferred.
