Summary from listing
This customer-service representative role responds to basic customer inquiries and requests under direct supervision, including answering telephones, forwarding calls, recording account information, initiating confirmations, and processing requests through fax, telephone messages, mail, or other communication methods. The position requires a high school diploma or G.E.D., customer-service or telephone experience, organizational and personnel experience, experience with fax machines, computer software, and telephone technology, and help-desk software skills. It is an office-based role that may require shift work.
