Description
The HELP DESK TECHNICIAN provides technical support to end users, resolves hardware and software problems, performs repairs and preventive maintenance, supports the MIS department, handles phone systems and user tickets, and provides remote support to satellite locations. The role requires 2–5 years of MIS Support experience, PC software-based IS troubleshooting experience, and the ability to meet specified vision, lifting, and sitting/standing requirements; manufacturing experience and a relevant bachelor’s degree are preferred.
