Description
The Tier 1 IT Help Desk Specialist provides remote and on-site technical support to end users across 80 locations in Maine, New Hampshire, and Vermont. The role handles computer systems, hardware, software, troubleshooting, account management, installations, preventative maintenance, vendor coordination, status reporting, and night and weekend on-call support. It is based at the Gorham, Maine headquarters and requires a high school diploma or GED, A+ certification, computer systems knowledge, strong communication and problem-solving skills, a valid driver’s license, and a satisfactory criminal background check.
