Description
Cardone Training Technologies is hiring a full-time, on-site Help Desk Technician III at its Aventura, Florida headquarters. The role serves as the senior escalation point for complex hardware, software, network, and account issues across Windows and macOS environments, provides executive and event support, administers Microsoft 365, Entra ID, Google Workspace, MDM, and endpoint security, troubleshoots LAN/Wi-Fi/VPN and AV systems, maintains runbooks and asset inventories, mentors junior technicians, and supports CIO-led projects. Candidates need at least three years of Tier II/III or desktop support experience, strong Windows and macOS troubleshooting skills, networking fundamentals, ticketing-system experience, and executive communication ability; AV, scripting, and sales-support experience are preferred.
