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Helpdesk Administrator at Kelli's

Location
Coppell, Texas
Type
Full-time
Level
mid
Posted

Description

Kelli’s is hiring a hands-on Helpdesk Administrator to provide technology support across its corporate office, distribution center, and retail locations. The role handles service desk tickets, NCR Counterpoint POS and endpoint support, Microsoft 365 and Entra ID administration, network and connectivity troubleshooting, IT asset and security management, employee access, warehouse technology, and technology preparation for new store openings. The position is based on-site Monday through Friday and requires at least two years of hands-on IT support or service desk experience, retail POS experience, and the ability to travel approximately 10–15% and occasionally work evenings or weekends.

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