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Helpdesk Administrator at NSA

Compensation

$45,000 – $55,000/hr

Location
Cleveland, Ohio
Type
Full-time
Level
mid
Posted

Description

National Safety Apparel is hiring a full-time Helpdesk Administrator to provide front-line IT support to employees at its Cleveland, Ohio production facility. The role handles ticketing, hardware and software troubleshooting, user account administration, onboarding and offboarding, remote support, IT maintenance, and project assistance. Candidates should have an associate's or bachelor's degree in a relevant field, prior IT support experience, and knowledge of Windows, Microsoft Office, networking, and Active Directory. The position is hourly and non-exempt, requires occasional travel, and involves work in both office and production environments.

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