Description
TEKsystems is hiring a Help Desk Support Analyst for a fully onsite, contract position in Seneca Falls, New York. The role provides first-level IT support to internal and external users, handling phone, email, and ticket requests; troubleshooting hardware, software, operating systems, accounts, and Microsoft applications; performing remote diagnostics; documenting incidents; and escalating complex issues. The position requires a relevant technical degree, 1–2 years of help desk or IT support experience, and knowledge of enterprise systems, Active Directory, and IT service management. The pay range is $20.00–$23.00 per hour, with potential medical, dental, vision, retirement, insurance, and other benefits.
