Summary from listing
NTT DATA is seeking an Analyst-level Technical Support Specialist to resolve online system problems and act as a liaison between customers and internal departments. The role covers Windows and macOS troubleshooting, MDM, Autopilot, SCCM, Amazon Workspaces, Citrix, Active Directory, Outlook, printers, monitors, docking stations, and network drives. Candidates must have a graduate-level qualification, at least two years of technical support experience, knowledge of Windows and related technologies, fluent English, and strong writing, comprehension, and customer-handling skills. The position operates on a rotational shift, with in-office attendance potentially required depending on client needs.
