Description
The IT helpdesk employee provides first-line technical support to automotive-industry customers, records and follows up on incidents, resolves technical issues, communicates with internal departments, and helps improve internal processes. The role requires a technical MBO level 4 diploma, at least one year of customer service experience, technical affinity, and fluency in Dutch and English. It is a temporary full-time or part-time contract in Nijmegen with gross monthly salary of €2,500–€3,500 and the prospect of permanent employment.
