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Helpdesk Engineer at smartcatplatforminc

Department: Engineering

Setup
Remote - Serbia
Level
mid
Posted

Description

Smartcat is hiring an IT Support Specialist to provide first-level employee support, manage licenses and hardware, assist with VPN and access provisioning, and troubleshoot technical issues. The role requires a bachelor's degree in computer science, information technology, or a related field, at least two years of helpdesk or support experience, proficiency with Windows, macOS, and Linux, network configuration experience, and strong English communication skills. The position is remote-friendly and may be based in one of the company's eight hub locations.

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