Description
SKELAR is hiring a Junior HelpDesk Engineer to support the Lviv office by preparing and configuring workstations, managing equipment inventory, processing user tickets, maintaining basic network infrastructure, supporting online broadcasts, monitoring information-security compliance, and optimizing helpdesk processes with AI tools. The role requires at least six months of internal IT support experience or specialized IT education, macOS and Windows/Linux administration, networking knowledge, hardware troubleshooting, ticketing-system familiarity, and basic English; experience with AI assistants, Google Workspace, Okta, Slack, and broadcast equipment is advantageous.
