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Helpdesk Manager / Task Order Program Manager at Bailey Information Technology, LLC

Location
Washington, District of Columbia
Type
Full-time, Contract
Level
lead/mgmt
Posted

Description

Bailey Information Technology, LLC is seeking a full-time Helpdesk Manager / Task Order Program Manager for an onsite position at EEOC Headquarters in Washington, DC. The role serves as the primary point of contact and approval authority for the Enterprise Helpdesk task order, overseeing ticket-resolution approvals, staffing, personnel rosters, substitutions, and overall Work Order performance. The position requires extensive IT service desk, help desk, or program/project management experience, strong Government stakeholder communication skills, a Public Trust suitability determination, and a full-field five-year employment background investigation.

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