Description
Cronos Europa is hiring a Helpdesk Officer in Brussels to support communication and information systems handling EU Classified Information (EUCI) for European Institutions. The role focuses on end-user support, ticket and workflow management, process improvement, documentation, training, and stakeholder coordination in a multicultural environment. Candidates need at least 6 years of relevant experience, strong documentation and communication skills, and experience with helpdesk or service management tools such as JIRA, ServiceNow, or iTOP. EU SECRET clearance or eligibility is required.
