Summary from listing
Bizerba is hiring a Helpdesk Specialist for its Service Department to provide first-line remote technical support for hardware, software, and system issues affecting key UK customers. The role includes diagnostics, system access, machine rebuilds, escalation coordination, service-request management, customer interaction recording, and collaboration with Field Service Engineers and the Scheduling Team. Comprehensive product training is provided, while a technical support, engineering, or IT background is advantageous. The position requires flexibility for work outside standard business hours and extensive travel throughout the United Kingdom.
