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Helpdesk / System Administrator (Digital intelligence) at Brainstack

Department: СРА-10

Setup
Remote, Hybrid
Type
Full-time
Level
entry
Posted

Description

Brainstack is hiring a Helpdesk / System Administrator to support its Data Intelligence product and its global B2C web services. The role covers onboarding and offboarding users, incident diagnosis, Active Directory and SSO access administration, basic server and infrastructure administration, knowledge-base creation, incident analysis, and improvement initiatives. Candidates need at least one year of Helpdesk or IT Support experience, Windows and macOS administration skills, networking knowledge, Active Directory experience, ticketing-system familiarity, and basic command-line skills. The position offers a hybrid remote-or-office arrangement in Kyiv, with medical insurance after the probationary period and other employee benefits.

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