Description
Hermes Microvision Inc. is hiring a Customer Support Engineer to provide technical support, recipe setup, troubleshooting, diagnostics, and service calls for e-beam defect inspection and metrology equipment at customer sites. The role also instructs customer operating technicians, supports sales customers, and may require on-call support, weekends, holidays, and domestic or international travel. The position requires a master's degree, more than two years of CS support experience for high-tech products, and at least one year of semiconductor industry experience; it follows a Monday-to-Friday schedule with possible overtime and 20–25% travel.
