Description
Commerce Casino is hiring a Hotel Front Office Manager to lead daily hotel front-office operations, supervise and guide front-office and guest-service staff, oversee quality, staffing, training, budgeting, inventory, service recovery, guest complaints, contracts, and coordination with hotel departments and transportation services. The role may cover Front Desk Agent duties as needed and requires prior front-office or guest-services management experience, strong customer-service and communication skills, the ability to resolve conflicts, and a casino work permit from the Los Angeles County Sheriff’s Department.
