Description
The Hotel Reception Manager leads the front office and reception team, manages daily hotel operations, ensures a high-quality guest experience, coaches employees, improves processes, resolves operational issues, and coordinates with other departments. The role reports to the General Manager and requires hospitality or hotel operations experience, management experience or leadership ambition, an MBO level 4 diploma or equivalent, and excellent Dutch and English. It is a permanent position in Maastricht with vacation, holiday pay, a travel allowance, and career advancement opportunities.
