Description
The Housekeeping Operations Manager supervises and monitors daily housekeeping operations, assigns work and schedules, inspects guest rooms and facilities, trains and supports staff, ensures health, safety, and hygiene compliance, monitors cleaning-supply inventory, coordinates maintenance issues, handles guest requests and complaints, maintains records, and supports service-quality improvements. The role requires hospitality-related certification as an advantage, knowledge of housekeeping procedures and safety standards, leadership and communication skills, computer proficiency, attention to detail, and flexibility to work shifts, weekends, and holidays.
