HR Services Manager at Ross Stores, Inc.

Compensation

$105,400 – $158,000/yr

Setup: Remote
Location: California
Type: Full-time
Level: not_specified
Posted: Aug 3, 2026

Description

The HR Services Manager is a strategic, process-oriented, and results-driven leader responsible for managing and delivering enterprise HR Services operations, including HR Service Center (Call Center), Background Screening Programs, and Talent Acquisition Coordination. This role involves leading a team, developing talent, fostering a positive culture, partnering with HR leadership, implementing new programs, improving service delivery, and ensuring compliance with policies and regulations.

Required Skills

leadership
vendor management
negotiation
communication skills
presentation skills
detail orientation
EEOC knowledge
background compliance
ADA knowledge
financial aspects of benefits
analytical skills
project management
supervisory skills
training
coaching
performance evaluation
teambuilding
Microsoft Office suite proficiency

Additional Information

Required Previous Experiences: 5+ years specializing in delivery of HR services such as background screening, or HR generalist work in a corporate environment with significant exposure and knowledge in these areas.
Preferred Qualifications: Excellent communication and presentation skills
High detail orientation
Proven leadership, vendor management, negotiation and consultative skills
Knowledge of EEOC, background compliance, ADA and other laws and policies
Understands the financial aspects of benefits and vendor management to include analytical skills needed to measure performance and effectiveness
Self-directed and self-motivated; able to work in a fast paced environment
Demonstrated success in project management
Strong supervisory skills, including training, coaching, performance evaluation and teambuilding skills and ability to distribute and delegate tasks appropriately