Description
Dedicated IT is hiring a Support Technician II in Las Vegas, Nevada, on a hybrid schedule with up to two onsite days at a client office. The role provides Level 2 desktop, Office 365, network, Windows, virtual server, and healthcare IT support; manages support tickets in ConnectWise; troubleshoots and documents issues; coordinates with EMR/EHR vendors; mentors teammates; and supports client projects. A high school diploma or GED and 2–3 years of helpdesk or advanced technical experience are required, with prior Managed Service Provider experience and healthcare IT familiarity preferred. The salary is $55,000–$65,000, with medical, dental, and vision coverage and other benefits.
