Description
Quartermaster is hiring a full-time Hypercare CX Coordinator to provide real-time customer support to homeowners and Pros during active marketplace projects, manage project workflows from intake through completion, troubleshoot and escalate issues, and identify process improvements. The role requires strong customer communication, judgment, attention to detail, adaptability, and at least one year of experience in customer support, marketplace environments, or related roles. It involves consistent non-traditional hours, including early mornings, evenings, and weekends, and offers a salary of $75,000 to $80,000 plus health, dental, wellness, PTO, and other benefits.
