ICT Support Specialist at CDC Data Centres

Setup: Hybrid
Location: New South Wales · Bairnsdale, Victoria
Type: Full-time
Posted: Jul 3, 2026

Description

CDC Data Centres is seeking an experienced ICT Support Specialist to join their team. This role involves providing advanced technical support, managing Microsoft technologies like Active Directory and Exchange Online, resolving complex incidents, and contributing to infrastructure support. The specialist will also mentor junior team members and drive continuous improvement initiatives. The ideal candidate will have strong troubleshooting skills, proficiency in Microsoft 365 technologies, and experience in endpoint management.

Required Skills

technical support
systems administration
Microsoft 365
Active Directory
Entra ID
Exchange Online
SharePoint
Intune
Defender
Copilot
endpoint management
MDM
desktop deployment
device lifecycle management
Power Platform solutions
Power Automate
Power BI
AI Builder
Windows server environments
networking fundamentals
PowerShell scripting

Additional Information

Required Previous Experiences: at least 5 years of experience in ICT Support or Systems Administration roles.
Preferred Qualifications: Strong experience troubleshooting complex application, infrastructure, and end-user support issues.
Proficient in Microsoft 365 technologies, including Entra ID, Exchange Online, SharePoint, Intune, and Windows 11.
Experienced in endpoint management, ICT asset administration, and technology project delivery.
Excellent customer service, stakeholder engagement, communication, and mentoring capabilities.
Strong analytical and problem-solving skills, with knowledge of networking fundamentals and PowerShell scripting highly regarded.