Summary from listing
The IT Support Specialist provides on-site customer support for software and hardware issues, independently resolves problems by taking over the customer's screen, forwards unresolved tickets to specialist departments, installs and commissions hardware, performs simple repairs, and assists with migration and rollout projects. The role requires completed vocational IT training, strong Windows, Microsoft Office, and mobile-device knowledge, German language skills, a driver's license, and availability for on-call and off-peak work.
