Summary from listing
The role handles day-to-day IT operations, including coordinating incidents, managing backup processes, supporting SAP and WAMAS printers, resolving disruptions across Windows, Linux, and AIX environments, coordinating with technical departments and product owners, performing weekend maintenance and on-call duties, and maintaining Control-M job management. It requires practical experience with Windows, Linux, and ideally AIX server environments, ITIL-based incident and problem handling, backup and recovery knowledge, alert monitoring, and ticketing and technical documentation.
