Description
D-EDGE is hiring an Implementation & Technical Support Specialist for a hybrid role supporting hotel customers. The position owns end-to-end activation of D-EDGE products, coordinates room and rate configuration and connectivity setups, manages implementation timelines and Salesforce tickets, delivers customer training, and provides high-level technical support for issues such as overbookings, inventory discrepancies, and price synchronization. The role requires a background in B2B technology or hospitality, advanced Salesforce CRM knowledge, and the ability to work occasionally on weekends or holidays.
