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Implementation Customer Success Coordinator at allego-1

Compensation

$55,000 – $67,000/yr

Location
Waltham, Massachusetts
Type
Full-time
Level
entry
Posted

Description

Allego is hiring an Implementation Customer Success Coordinator to support SaaS customer onboarding and implementation projects. The role involves configuring the Allego Platform, training customer administrators, tracking project deliverables and milestones, maintaining customer and project data in Salesforce, coordinating with internal teams, and improving implementation materials. Candidates should have a bachelor's degree or equivalent experience, preferably 1–2 years in customer service, client relations, software implementation, or technical application support, along with strong technical aptitude, communication, organization, customer service, and collaboration skills.

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