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Implementation Engineer, Digital Diagnostics (DDx) at PathAI

Department: Customer Operations

Compensation · Listed in posting

$48,000 – $73,600/yr

Setup
Remote
Location
Wilbraham, Massachusetts
Type
Full-time
Level
mid
Posted

Description

PathAI is hiring an Implementation Engineer to support digital diagnostics customers, including AI pathology products, clinical trials platforms, and AISight. The role involves building customer relationships, providing hands-on technical implementation and application support, managing implementation schedules and risks, and serving as an escalation point for external clients. Candidates need at least three years of client-facing SaaS implementation experience, strong analytical skills, English fluency, and familiarity with HL7 interfaces and laboratory information systems; the position is based in Boston or remote, with less than 20% travel.

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