Description
Case IQ is hiring a full-time Implementation Lead to own the full lifecycle of customer implementations for its investigative case management SaaS, including project management, requirements gathering, product configuration, integrations, data migration, user training, and post-launch adoption. The role manages concurrent projects, collaborates with Product, Engineering, and Support, and helps improve delivery processes. Candidates should have 2–3 years of experience in implementation, project delivery, business analysis, customer onboarding, training, or a related customer-facing role, along with strong communication, stakeholder management, data migration, and integration knowledge. The position is remote within a flexible work environment and offers a $70,000–$85,000 USD compensation range.
