Description
Case IQ is hiring a full-time Implementation Lead to own the full lifecycle of customer implementations for its investigative case management SaaS products. The role leads concurrent projects, translates customer requirements into configuration, integration, and migration solutions, supports APIs and webhooks, manages data migrations, delivers user training, and drives adoption and post-launch success. The position requires 2–3 years of experience in implementation, project delivery, business analysis, customer onboarding, training, or a related customer-facing role, and offers remote work with company-paid benefits.
