Description
Noto is hiring an Implementation Lead to own end-to-end customer onboarding for tutoring centers, music schools, and sports academies. The role partners with the data team to collect, clean, and migrate customer data; configures the software to match customer workflows; trains owners, administrators, and instructors; troubleshoots issues; and gathers feedback to improve onboarding and product features. The position requires 1–4 years of experience in customer success, implementation, project management, or a similar role, with strong problem-solving, communication, and data skills. It is based in NYC with four days in the office, one day remote per week, and one week per quarter work from anywhere.
