Description
Findhelp is hiring an Implementation Manager to own the full lifecycle of standard and mid-market customer implementations for its social care platform. The role leads the sales-to-service handoff, technical scoping and integration design, project planning and deliverable tracking, go-live readiness, reporting, and coordination with technical and customer success teams. Candidates need a BS/BA or equivalent, at least three years of implementation, customer success, project management, or technical project management experience in SaaS or a similar industry, and strong technical, communication, and problem-solving skills. The position is in-office in Austin, Texas or Madison, Wisconsin, and includes medical, dental, and vision insurance with 100% company-paid employee-only coverage.
