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Implementation Manager at interface.ai

Department: Customer Success

Setup
On-site
Location
San Francisco, California
Level
mid
Posted

Description

interface.ai is hiring an Implementation Manager to own end-to-end delivery of its AI platform for credit union and community bank customers. The role manages multi-phase implementations, project schedules, third-party integrations, customer readiness, go-live testing, training, adoption, and handoff to Customer Success, while coordinating internal teams, vendors, and external partners. It requires a bachelor's degree or equivalent education and experience, at least four years of project management experience, strong communication and problem-solving skills, and familiarity with AI or contact-center technology. The position is based in San Francisco and offers health, dental, vision, retirement, wellness, and other benefits.

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