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Implementation Manager at ServiceNow

Compensation

$116,400 – $192,100/yr

Setup
Remote, Hybrid
Location
San Diego, California
Type
Full-time
Level
not_specified
Posted

Description

Moveworks, now integrated into ServiceNow after acquisition, seeks an experienced Implementation Manager to lead the deployment of their Agentic AI Assistant platform. The role involves guiding clients through initial Moveworks implementation, managing project governance, timelines, scope, risks, and change management. Responsibilities include identifying and launching agentic workflows, providing change management best practices, collaborating with sales teams, understanding customer needs, acting as a liaison for solution alignment, mentoring team members, resolving discrepancies, and partnering with product and customer success teams.

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