Summary from listing
TrashLab is hiring a remote, full-time Implementation Manager to lead new-customer onboarding for waste and recycling haulers. The role manages project plans, data migration, configuration, integrations, training, go-live, and early post-onboarding support; partners with Sales and Support; and identifies product friction for engineering. The position requires at least three years of SaaS onboarding, implementation, customer success, or operations experience, with a strong preference for vertical SaaS involving physical operations. Compensation is $120,000–$140,000 OTE, with health, dental, vision, HSA, FSA, 401k, and commuter benefits.

