Description
Way is hiring a client-facing implementation professional to manage enterprise and mid-market customer onboarding for its B2B hospitality experiences platform. The role focuses on setting implementation timelines, coordinating internal and external stakeholders, advising clients through the implementation phase from closed sale to go-live, improving customer satisfaction and time to value, and ensuring smooth handoff to Customer Success and Support. Candidates need 3+ years in software implementation services, strong analytical and organizational skills, data analysis ability, and experience influencing stakeholders; the role is based in Austin, Texas with occasional travel required.
