Description
Gigs is hiring an Implementation Manager to own end-to-end customer implementations of its mobile-connectivity platform, from scoping and kickoff through go-live and beyond. The role combines technical delivery, product leadership, commercial strategy, and portfolio management across fintech, HR, and consumer-tech customers. The manager will define customer journeys and architecture, resolve blocking features, align internal and external stakeholders, build implementation playbooks, and ensure commercial outcomes such as conversion and retention. The position requires at least five years of implementation, solutions engineering, or professional services experience, with a salary range of $200,000 to $250,000 and regular time in a Gigs hub plus occasional travel.
