Description
Ivo is hiring an Implementation Specialist to lead end-to-end onboarding for large, complex enterprise customers. The role owns the customer’s implementation experience, coordinates with Customer Success Managers, scopes objectives and workflows, designs Intelligence workflows and integrations, delivers training, manages implementation requests, and contributes to process improvements. Candidates should have 4–8+ years of implementation, professional services, onboarding, or customer delivery experience with complex B2B SaaS products, enterprise customer experience, and strong communication and organizational skills.
