Implementation Specialist at Ivy Computer

Department: TrainingSeniority in posting: Mid-level

Compensation

$28 – $30/hr

Setup: Hybrid
Location: Waterbury, Vermont
Type: Full-time
Level: mid
Posted: Jul 20, 2026

Description

Ivy Computer, Inc. is hiring a full-time Implementation Specialist to guide waste-hauling customers through software onboarding, setup, training, and troubleshooting. The role involves learning the company’s products, adapting to different technical audiences, creating training materials, and collaborating with Technical Support. The position is based in the office Monday through Thursday, with optional work-from-home Fridays after initial training, and pays $28-$30 per hour depending on experience.

Required Skills

Customer training
Troubleshooting
Instructional design
Windows
Microsoft Office
Web browsers

Additional Information

Required Previous Experiences: Experience in training, instructional design, or customer enablement
Preferred Qualifications: Enjoys helping people learn
Quickly learns new software
Clear communication with non-technical users
Patient, curious, and adaptable
Problem-solving
Collaborative

About Ivy Computer

Ivy Computer

technologyWaterbury Center, VT

Founded in 1986 Ivy Computer is an innovator, a leader and a benchmark within Vermont and the tech world at large. We think on our feet, we move quickly and we challenge ourselves daily to create products that are not only relevant but impactful to the businesses we support.