Description
Rapid7 is hiring an Implementation Specialist to serve as the primary technical and coordination contact for customer onboarding projects. The role manages implementation timelines, initiates project kickoffs, performs software installation and configuration, guides customers through prerequisites, conducts validation testing, troubleshoots basic setup issues, and maintains implementation records. Candidates need at least two years of customer-facing technical experience, knowledge of network technologies and operating systems, and familiarity with SaaS or cybersecurity technologies such as SIEM, ASM, Vulnerability Management, or SOAR.
