Description
Visor.ai is hiring an Implementation Specialist to deliver end-to-end functional implementations of its AI and automation platform for contact-center clients. The role covers platform configuration, requirements gathering, project coordination, testing, training, go-live support, customer success, renewal and expansion opportunities, and ongoing solution monitoring. Candidates need at least three years of customer-facing experience, contact-center experience, project leadership ability, strong communication skills, and fluency in Portuguese and English; banking and insurance experience is a plus. The position offers a remote-first model, health insurance, career growth, training, and other benefits.
