Description
The Ocean Import Agent ensures timely and accurate freight and information movement while providing customer service in the Import Department. Responsibilities include understanding department processes, improving operational efficiency, communicating with overseas contacts, escalating issues, maintaining billing accuracy, and supporting vendor relations. The role reports to the Ocean Import Lead Agent, Supervisor, and Manager and requires six months of Ocean Import experience, strong interpersonal and computer skills, attention to detail, and fluent English; a bachelor's degree is preferred. Benefits include paid time off, medical health coverage, life insurance, an employee stock purchase plan, training, and growth opportunities.
