Description
The Front Desk Agent greets guests checking into the resort lobby, directs them to the appropriate check-in area, answers resort questions, and assists other sales departments as needed. The role requires a bubbly personality, excellent customer service skills, teamwork, computer literacy, and the ability to read and interpret safety and procedure documents. A high school diploma or GED, or one to three months of related experience and training, is required. The position is based at Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, and includes medical, dental, and vision coverage among other benefits.
