Description
The Inbound Call Agent serves as the first point of contact for customers, registers and routes faults involving fuel pumps, cash register systems, and electrical installations, and maintains customer contact through phone, email, and an application. The role coordinates follow-up with helpdesk, technical support, planning, or technician teams, provides administrative support, and keeps customers informed about fault progress. It is a part-time or full-time position of 24 to 40 hours per week, with flexible Monday-to-Friday hours, and includes training, onboarding, and additional benefits.
