Description
Northwave is hiring an Incident Manager to lead complex cyber incidents from intake through recovery, coordinating multidisciplinary incident response teams and serving as the customer's primary point of contact. The role advises executive teams, boards, legal and technical stakeholders, insurers, regulators, and government agencies; manages communication, costs, service quality, incident evaluations, and post-incident sales and customer development. The position requires crisis leadership, executive communication, calm decision-making, empathy, flexibility, and fluency in Dutch and English, with an international working environment and possible on-site support outside the Netherlands.
