Description
Acclaim Technical Services is actively recruiting an Incident Technician to support its Network Solutions Division in Northern Virginia. The role provides end-to-end incident response and customer support, remote triage, hardware and software troubleshooting, IT equipment installation and configuration, Active Directory and network connectivity support, and user assistance. It requires a current TS/SCI with polygraph, local travel between customer buildings, and a 6:00 AM to 2:30 PM shift within a 6:00 AM to 6:00 PM coverage team. Candidates need relevant technical support experience, knowledge of Windows and networking technologies, and either six years of experience, an associate’s degree with four years of experience, or a bachelor’s degree with two years of experience.
